Frequently Asked Questions (FAQ)
1. What products do you offer?
We offer a variety of Excel and Google Sheets templates designed to improve productivity at work. Our templates include tools for task management, to-do lists, calendars, and much more.
2. How do I purchase a template?
Simply browse our collection, add the template you want to your cart, and complete the checkout process. You will receive an instant download link via email, and the file will also be available in your member area.
3. What payment methods do you accept?
We accept all major credit/debit cards and digital wallets. Payments are processed securely through our trusted payment gateway partners.
4. When will I receive my template after purchasing?
You will receive your digital product immediately after purchase. A download link will be sent to your registered email, and you can also access the file in your member area.
5. Can I cancel or refund my order?
No, due to the nature of digital products, we do not offer refunds or cancellations once the purchase is complete. Please make sure to review the product details before making a purchase.
6. Do I need an account to purchase a template?
Yes, you need to create an account to purchase and access your downloads. This also allows you to retrieve your purchased files anytime in the future.
7. What if I don’t receive my download link?
If you haven’t received your download link within a few minutes of purchase, please check your spam or promotions folder. If it’s still missing, contact our support team at admin@sheetz.in for assistance.
8. Do you offer support for your templates?
Yes, we provide basic support for any issues you may face with our templates. You can contact us via email at admin@sheetz.in, and we’ll get back to you as soon as possible.
9. Can I customize the templates?
Absolutely! Our templates are fully customizable to fit your needs. You can modify categories, priorities, statuses, and more based on your requirements.
10. Do I need special software to use the templates?
Our templates are designed for use with Microsoft Excel or Google Sheets. You will need one of these tools to open and edit the files.
11. How do I update the templates if new features are added?
When we release updates to our templates, you will receive a notification via email with the updated file or instructions on how to access the updated version.